About Us

Background

Saphumula was founded in 1991 and duly registered in 1994 as a Savings & Credit Co-operative Society (SACCO), with the aim of enhancing the social and economic standard of living for its members. Membership is drawn mainly from the ICT and related  sectors, which currently comprises of employees from Eswatini Posts & Telecommunications Corporation (EPTC), Eswatini Television Authority (ETVA), MTN Eswatini, MV Telecommunications (Mvtel), Eswatini Agricultural Development Enterprise (ESWADE), Women & Children Hospital, Maganu Production and Royal Science & Technology Park (RSTP).

Vision

“To be the preferred savings and credit provider; of competitive products and services, in the ICT & related sectors.”

Mission

“We provide quality savings, credit products and related services effectively at market related rates”

Values

Professionalism: We will at all times strive for excellence and serve our customers and deal with our stakeholders with the highest level of professional standards.

Responsiveness: We will at all times strive for excellence and serve our customers and deal with our stakeholders with the highest level of professional standards

Openness and Honesty: We will disclose all reasonable information pertaining to our decisions and allow reasonable access to our records for inspection through appropriate platforms and in line with our by-laws, rules and regulations.

Integrity and Accountability: Our actions, behaviors and conduct will always be exemplary and consistent with general acceptable moral, legal and best practices of good governance and sound administration.   

Confidentiality: We will treat all our individual member’s affairs with strict confidentiality.

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